Meet The Team
Totally Tailored’s tour guides want to make your UK visit incredible. We want to be your local friend – ready to answer any questions, maximise your time, and tailor tours to you. That’s why our team is dynamic, fun, and passionate about what they do.
Our private tours are always led by guides with their own flair, from comedians to zookeepers, historians to cab drivers. They will help you make amazing memories on your vacation in England and Scotland.
Charley
Founder
Charley’s first job out of University was guiding on the open-top buses. After 6 years working for all of the major tour companies including EF and the BBC, she set up Totally Tailored in 2016 to curate experiences that offered more connection to her hometown.
Whether it’s making an introduction to a sustainable handbag atelier or sharing a punnet of English strawberries in hidden park, Charley totally tailors tours to make her guests feel as much as they learn.
In a past life Charley was a stand-up comedian and storytelling host. She can be found on the Bermondsey Backstreets tasting tour and the Fashion and Shopping tour or mudlarking on Bermondsey Beach with her dog, Cassie.
Jasmin
Edinburgh Manager
Part of the Totally Tailored team for 6 years and counting and after a breadth of experience in London, Jasmin is now working with our Edinburgh Team to design and manage our iconic tours in the Scottish capital.
Originally hailing from Ireland, Jasmin believes the best guides are knowledgeable, passionate, and most importantly have a great sense of humour.
When she’s not out on tour Jasmin can be found hiking, painting, or performing with her theatre company Moon Rabbit Theatre.
Genevieve
Guest Experience Manager
Part of the Totally Tailored office team, Genevieve loves to make sure each and every guest has a wonderful experience at every stage of the process. Specialising in communication Genevieve is your friendly contact and can be found over email or on a scheduled video call.
Genevieve has lived in London for many years and has had spells at working in many high end London institutions, such as Fortnum & Mason’s and Harrods. A trained voice-over artist, she can either be found reciting books or out in the park with her dog Aggy.
Lottie
Operations Manager
Lottie ensures operations at Totally Tailored run with military precision
With 15 years in tourism and a Blue Badge Guiding qualification there’s nothing she doesn’t know about her hometown of London.
Lottie used to run the shows at a comedy club and now lives in East London with her husband (also a TT guide!) and their cat, Smudge.
